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RETURN & EXCHANGE POLICY

Moe’s Retro Eyes first priority is to make sure you're 100% happy with your order. We are dedicated to providing top quality frames. All of our frames are NEW and goes through an extensive review process before shipping. 

If you’re looking to return or exchange your order for whatever reason, we’re here to help! Moe’s Retro Eyes offers no hassle exchanges. We offer immediate refunds for ecommerce returns, and fast exchanges for products of equivalent value within 10 days of receipt.

  • Discounted items are final and cannot be returned or exchanged.

  • Returned items must be in original condition and returned along with the sunglasses microfiber cloth pouch.

  • All sunglasses returned without the microfiber pouch will incur a $2 deduction from the return amount.  

  • Returned items must have no visible signs of wear or use.

  • The customer is responsible for ALL return shipping fees.

To initiate a return/exchange, please simply:

 

 

 

 

Additional Information 

  • It will take 2-5 business days to process your refund 

  • If exchanging, your replacement frames will be shipped out once your returned items are received.

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